Privacy Policy

Last updated: December 15, 2025

1. Overview

This policy explains how we collect, use, and protect information submitted through the STR portal.

2. Information We Collect

  • Account info (name, email), property & filing data.
  • Payment confirmations (via payment processors).
  • Technical logs for security and performance.

3. How We Use Information

  • Process filings, issue receipts, and provide support.
  • Meet legal and reporting requirements.
  • Improve the Service and ensure security.

4. Sharing

We may share with service providers (e.g., email, hosting, payments) under contracts and as required by law.

5. Security

We take reasonable administrative, technical, and physical measures to protect data.

6. Retention

Records are retained consistent with municipal recordkeeping rules and applicable law.

7. Your Choices

You may access or update your account info. Contact us for privacy questions or requests.

8. Contact

Questions about this policy? Visit the Contact page.